Click & Collect is now available
Want to shop online but prefer to collect your order in person? With Click & Collect, you can order your favourite pieces online and pick them up from one of our stores.
Click & Collect is available on items currently in stock at your selected store. Simply choose your preferred collection location at checkout and we'll let you know when your order is ready. Orders are usually ready within 24 hours, although this may take longer during busier periods. Once you've received confirmation that your order is ready, you'll have 7 days to collect it.
Please note: You must have received email confirmation that your order is ready to collect before arriving in store.
How does Click & Collect work?
Simply shop online as usual and select Click & Collect and your preferred store at checkout. We'll prepare your order and send you an email when it's ready to collect.
Which stores offer Click & Collect?
Click & Collect is available at all Epicentre stores, provided your chosen item is in stock at that location. Available collection stores will be shown at checkout.
How long will my order take to be ready?
Orders are usually ready within 24 hours, although this may take longer during busier periods. We'll email you as soon as your order is ready, so please wait for confirmation before visiting the store.
Why can't I select Click & Collect for my order?
Click & Collect is only available when your chosen item is in stock at your selected store. If it's unavailable at that location, Click & Collect won't appear as an option at checkout.
How long do I have to collect my order?
You'll have 7 days from receiving your collection confirmation email to collect your order. If you're unable to collect within this timeframe, please get in touch with our team.
Can someone else collect my order for me?
Of course! A friend or family member can collect your order on your behalf. We'd recommend forwarding them your collection confirmation email so they have your order details.
Other inquiries? Let's chat.
Please email us at info@theepicentre.co.uk
